Frequently Asked Questions
Everything you need to know about your Samapura jewelry experience.
What materials are used in Samapura Jewelry?
Our pieces are handcrafted using high-quality materials including 925 sterling silver, 18k gold plating, and ethically sourced semi-precious gemstones. Each piece is designed to be durable and skin-friendly.
How should I care for my jewelry?
To maintain the brilliance of your jewelry, avoid contact with perfumes, lotions, and water. Store your pieces in a cool, dry place, preferably in the Samapura pouch provided, and clean gently with a soft microfiber cloth.
Do you offer international shipping?
Yes, we ship our jewelry worldwide. Shipping costs and delivery times vary depending on your location, and you will receive a tracking number as soon as your order is dispatched.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return your unworn items in their original packaging within 30 days of delivery for a full refund or exchange.
Are your gemstones natural?
Yes, we pride ourselves on using genuine, natural semi-precious stones. Because they are natural, each stone may have slight variations in color and pattern, making your piece truly unique.
How can I track my order?
Once your order has been processed and shipped, you will receive an email confirmation containing a tracking link to monitor your package's journey to your doorstep.